Refund policy

PAYMENT AND REFUND POLICY

DARA Rehab provides the highest level of addiction treatment at affordable prices. We have limited rooms and by maintaining a high level of occupancy, we are also able to keep costs down, the savings we make help us retain a reasonable price point that our clients benefit from.

With this in mind, we have a reservation, payment and refund policy that reflects our client’s commitment to recovery while being fair to DARA Rehab.

RESERVATION DEPOSIT

DARA Rehab requires a 50% reservation deposit of the first month’s fee prior to arrival to reserve a room for the pre-agreed arrival date. Acceptable payment methods include credit card and International wire transfers.

If a client fails to arrive at DARA Rehab within 7 days of the pre-agreed arrival date, DARA Rehab reserves the right to retain the reservation deposit. Our objective is to offer the client care and treatment, so should the client arrive after 7 days, we will still aim to accommodate them.

If a client cancels their reservation within 28 days prior to arriving at DARA Rehab, a full refund of the deposit will be given.

FULL PAYMENT

Payment made in full is due on arrival at DARA Rehab.

PRO-RATA REFUND

At DARA Rehab we understand circumstances beyond your control can arise. With this in mind we have leniency. Should you need to depart early, before treatment completion, we offer you 100% of unused paid days as credit for future use within 2 years from your departure date.

INVOLUNTARY DISCHARGE

Prior to arrival, clients will receive a detailed list of rules and regulations for their stay at DARA Rehab. Maintaining rules enables us to care for all our clients, and for their recoveries. Should a client breach any of these rules and regulations, DARA Rehab reserves the right to discharge the client immediately and without refund.

 
Learn more about DARA’s world-class drug and alcohol treatment. Contact one of our therapists today.
+66 8 7140 7788